FAQ

The frequently asked questions that are usually asked of an International Trade Agency dealing with food, minerals, metals, and oil can vary depending on the nature of the business and the specific needs of the clients, but here are some that are usually common:

1. Asking questions about the processes and requirements needed to import/export specific products, such as grains, coffee, minerals, etc.
2. Consulting on customs regulations in force in various countries to guarantee regulatory compliance in international trade operations.
3. Concerns about the cost of products, shipping, duties, and other expenses associated with international business transactions.
4. Talks about the quality of the products offered, the necessary certifications to guarantee quality and food safety standards, and industry-specific certifications (e.g. organic certifications).
5. Logistics and Transportation: Questions related to the logistics and transportation services available for shipping products internationally, including land, sea, and air transportation options.
6. Risks and Insurance: Consultations on the risks associated with international trade operations and the insurance options available to mitigate such risks, such as cargo insurance, export credit insurance, etc.
7. Making informed decisions about investments and business operations requires asking questions about current market trends, supply and demand for specific products, and future forecasts.
8. Assistance with international commercial contracts, payment terms, legal clauses, and other legal aspects associated with international commercial transactions.
9. Inquiries about the company’s sustainability and corporate social responsibility practices, like product traceability, fair trade, and the impact of operations on the environment.
10. Asking about the agency’s after-sales support services, including customer service, problem-solving, and complaint management.